Our dedicated customer service team works around the clock to make sure any and all issues are taken care of. We can be easily reached at any time, including weekends and holidays at all times to answer any questions and concerns. Our customer service is available by phone, email, chat and social media around the clock, 24\7. We also offer a variety of shipping options that ensure a faster delivery for any interested customers, but our customers need to keep in mind shipping times do not include production time. Our delivery department works toe to toe with all of our carriers to make sure our glasses are delivered as promptly as possible.
Shipping times are unfortunately mostly beyond our control as we depend upon our carriers to deliver the products in a timely manner. This unfortunately means that we have to start again from scratch, but as a rule we do not send out any glasses that did not meet our quality standards. In some cases, unfortunately, glasses might not pass quality assurance, which means they need to be remade. By far our glasses are produced and delivered before the times stated in our shipping policy.
Our production times vary between each prescription and lens type we produce.
0 kommentar(er)
